Terms of service
OVERVIEW
This website is managed by Rose & Keith London and legally operated by:
GranRoc
Vreeswijksestraatweg 22
3432NA, Nieuwegein
Chamber of Commerce: 97180920
Throughout the site https://www.roseandkeith.co.uk (the “Site”), the terms “we”, “us” and “our” refer to Rose & Keith London. Rose & Keith London offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
All orders and payments are processed and fulfilled by Rose & Keith London, the legal entity operating this site.
Illustrative Content & AI Disclosure
Some content on this website — including imagery, stories, characters, and boutique locations — may have been created using generative AI technologies and is intended solely for illustrative and branding purposes. These fictional elements are designed to enhance the customer experience and do not represent real physical stores or real individuals.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 – ONLINE STORE TERMS
By using our Services, you confirm that you are at least the legal age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site. You agree not to use our products or Services for any unlawful or unauthorised purpose, nor violate any applicable laws (including copyright legislation). You must not transmit any viruses, malware, or harmful code. Any breach of these Terms may result in immediate suspension or termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to deny Service to anyone, at any time, for any reason. You acknowledge that your content (excluding payment details) may be transmitted unencrypted across various networks. Payment information is always encrypted during transfer. You may not copy, sell, or exploit any portion of the Service without our written consent. Section titles are for reference only.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible for inaccuracies, incomplete information, or outdated content on this website. The content is for general informational purposes only and should not be relied upon as the sole basis for decisions. We reserve the right to modify content without obligation to update it.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Product prices may change at any time without prior notice. We reserve the right to modify or discontinue any aspect of the Service at any time. We are not liable for any price changes, service modifications, or discontinuations.
SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)
Some products or Services are offered exclusively online and may have limited availability. Returns or exchanges are subject to our Refund Policy. We strive to display product images and colours as accurately as possible but cannot guarantee that your device reflects the actual colours. We reserve the right to limit the sale of our products or Services to specific individuals, regions, or jurisdictions at our discretion.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to reject or cancel any order you place. We may limit or cancel quantities per customer, account, or address. If changes occur, we may contact you using the details provided at checkout. You agree to provide current, complete, and accurate purchase information. Please review our Refund Policy for more details.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools on an “as is” basis without warranties. Any use of such tools is at your own risk, and you should review third-party terms before use.
SECTION 8 – THIRD-PARTY LINKS
Some content, products, or services available on our site may include materials from third parties. We are not responsible for examining or evaluating their content and are not liable for any damages arising from third-party use. Please review their policies before engaging.
SECTION 9 – USER SUBMISSIONS AND FEEDBACK
If you send comments, ideas, or feedback, you grant us the right to use and publish them without restriction or compensation. We may remove content deemed unlawful, offensive, or in violation of these Terms. You agree not to submit content that infringes third-party rights or laws.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
The site may occasionally include errors or omissions regarding product details, pricing, or availability. We reserve the right to correct such errors and to cancel or amend orders accordingly without prior notice.
SECTION 12 – PROHIBITED USES
You may not use the site or its content for any unlawful purpose, harassment, discrimination, spreading false information, distributing malicious code, or violating laws. Any violation may lead to termination of your access.
SECTION 13 – WARRANTIES AND LIABILITY LIMITATIONS
We do not guarantee uninterrupted or error-free operation. All products and Services are provided “as is” without warranties. Rose & Keith London and its affiliates are not liable for any losses or damages arising from use of the Service. Liability is limited to the maximum extent permitted by law.
SECTION 14 – INDEMNITY
You agree to indemnify and hold harmless Rose & Keith London, its affiliates, and partners from any claims or damages (including legal fees) arising from your breach of these Terms or violation of laws.
SECTION 15 – SEVERABILITY
If any provision is found unenforceable, it shall be removed without affecting the validity of the remaining Terms.
SECTION 16 – TERMINATION
These Terms remain in effect until terminated by either party. You may terminate them by notifying us that you no longer wish to use our Services. We may terminate your access immediately if you breach these Terms. Any obligations incurred prior to termination remain in effect.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with any policies on this site, constitute the entire agreement between you and Rose & Keith London and supersede all prior agreements.
SECTION 18 – GOVERNING LAW
These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.
SECTION 19 – CHANGES TO TERMS
The latest version of these Terms is always available on this page. We may update them at any time by posting changes on our website. Continued use of the site after updates signifies acceptance of the revised Terms.
SECTION 20 – CONTACT INFORMATION
For any questions regarding these Terms, contact us at:
📧 support@roseandkeith.co.uk
🌐 https://www.roseandkeith.co.uk